Oct 2011

new home warranty insurance company a risk retention group

Don’t hesitate to invest in a good home warranty protection. You will be very glad you did the moment that you need it. Short sale homes and bank owned homes will usually not shell out for the buyer to have a home warranty in place and in these occurrences it may be wise to have a home warranty. One thing to remember is that home warranty plans normally do not cover pre existing conditions so knowing that you have an air conditioning unit, that does not function is not a cause to buy the warranty. Since these homes have been possessed in general by people who are at risk of losing the home and possibly lived in the home for many months knowing they were losing the home tend not to take much care of the property. So problems could take place after you take ownership. In this case, you may want to think about a home warranty and the out of pocket cost might be money that is well used up. Not kidding, our experience with Fire and Ice Heating and Cooling was truly exceptional. After introductions, I watched David as he went the extra step and explained every step of his trouble shooting process. I learned quite a few new things about our home a/c. The problem was diagnosed quite quickly, he had the parts in his van and the A/C was back up and running fine again.

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Oct 2011

home warranty of america reviews yelp

I'm so frustrated with these people. They always find a reason not to approve claims, even though the initial call says it's a covered repair. I'm now out $80 some, because I had to pay their 3rd party vendor, still don't have a working toilet, and I have to now hire another plumber to come fix the issue. Our AC broke 2. 5 weeks ago, service provider came out and charged us $100 for the service call and $80 worth of Freon. Well it all leaked out in a day. Service provider comes back and tells us we “are getting a new AC unit”. Told us HWA will call us in 2 3 days once it goes through the authorization department. IT HAS BEEN 2 WEEKS AND OUR CLAIM IS STILL SITTING IN THE AUTHORIZATION DEPARTMENT!We have been calling HWA to check on the claim for almost a week and all they tell us is they are still waiting for information from the service provider. We have demanded to speak with someone from the authorization department or a supervisor. 4 different customer service representatives have promised that someone will call us back within 24 hours.

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